 | Using Webmail |  |
What is Webmail?
Webmail is simply an easy way to access your email from anywhere on the planet using a standard web browser. No additional software is needed.
Mac GUI uses the Roundcube software to provide webmail access to its members. RoundCube Webmail is a browser-based multilingual IMAP client with an application-like user interface. It provides full functionality you expect from an e-mail client, including MIME support, address book, search, spell-check, folder manipulation and message filters.
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I am getting an error message when I try to access webmail!
It may be that your browser doesn't fit the requirements to run Roundcube webmail. They are:
- Netscape 7+
- Microsoft Internet Explorer 6+
- Mozilla Firefox 1.0+
- Opera 8.0+
- Safari 1.2+
- JavaScript enabled
- Support for XMLHTTPRequest
If you're sure that you meet these requirements, you should first double-check the username and password you are using to login. Then, take note that if you leave your email account abandoned for over 6 months, it will be deleted.
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How do I access Webmail?
Simply login to your Mac GUI account as usual, and enter the eMail Center. You will be prompted to type in your username and password again; this is for added security. Once that is done, you will taken directly to your Inbox.
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Why don't any of the links or buttons work?
Since Roundcube webmail was designed to behave like a typical desktop application, you need to double-click most buttons and links to get them to work.
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How do I send or reply to email?
Once you are logged in, simply click the send new message icon in the tool bar. When reading a message, there are additional icons to reply, and send the reply as a forward. You can use the spell-check option by selecting a language from the pop-up menu (if your message isn't in English) and clicking the spell-check option. After a few seconds, words which aren't recognized will be underlined. When finished with your email message, click the Send Message button to send your email.
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How do I create a new folder?
Click the Personal Settings button in the Toolbar, then click the Folders tab. You will see the area to create, delete, or rename folder on that page.
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Can I send Attachments?
Yes you can! When writing a new message there is a small Attachments box on the left side of the page. Click the + icon and you will be able to upload files to send with your message. There is a file-size limit of 10MB.
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How do I move messages to a different folder?
This works in a similar fashion to a desktop application. You must first select all of the messages you want to move (they will highlight in red). Then, drag them over to the folder you want them in on the left-side column.
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| Using a desktop email client | |
Instructions
If you'd rather have the convenience of using a desktop application to check your email, Mac GUI allows POP3 access. Here are the instructions for using a few popular eMail applications with Mac GUI Mail:
Servers
POP: mail.macgui.com
SMTP: mail.macgui.com
Receiving
User Name
Enter your username as username@macgui.com in all lower-case letters.
Password
The password you use is the same as the one you use to access Mac GUI itself.
Outgoing
SMTP Authentication
You must use SMTP Authentication. Do not use Secure Password Authentication (SPA) or Secure Socket Layer (SSL). Use simple authentication. Log in using your email address as your user name and your Mac GUI password.
User Name
Enter your username as username@macgui.com in all lower-case letters .
Password
The password you use is the same as the one you use to access Mac GUI itself.
Note: If your username has capital letters in it you must enter it into the email client in lower-case letters. If you don't the computer will not know who you are.
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| Secure Email | |
How to use Secure Email
If you'd rather view your email over a secure connection, enter in https://macgui.com:2096 to enter the secure web mail for Mac GUI Email. Note that ironically, most browsers will give a security warning about a domain or certificate mismatch. Click OK to continue by this message. There is no security risk.
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